This site is under construction. Pardon our dust, and thank you for your patience.File Navigate Scheduling Updates Summer 2021.pdf
Frequent Advisor Functions in Navigate
Appointments and Calendar
Search and Reports
Note - All references to SSC Campus in the videos below are to Navigate (there was a name change). These videos were recorded prior to some recent software updates. Updated videos coming soon.
Appointment Reports/Appointment Summaries vs. Notes
Appointment Reports and Appointment Summaries are the same thing and this is how advisors save advising notes to a student's profile in Navigate. These "Reports" are related to a specific interaction with the student - appointment, phone call, email conversation. Appointment Summaries ("Appointment Reports") can have attachments. Reports are not visible to the student. Keep in mind all reports/appointment summaries are part of the student's file and students can request a copy of their file.
When you see "Notes" in Navigate, Notes are indeed information about the student and/or can be used to upload a document as part of the student's electronic file. By default, "Notes" in Navigate are visible to the UO advising community and are NOT visible to the student. Advisors can choose to make the note visible to themselves only, such as a personal note about the student that may not be appropriate to share with the entire UO advising community. Keep in mind all Notes are part of the student's file and students can request a copy of their file.
Advisors can also choose to make the note visible to the student. If a note is marked visible to the student, the student must log in to the Navigate website at https://uo.campus.eab.com/ and click on the Reports tab to view the note(s). At this time, the Navigate app does not display notes.
Please contact email@example.com if you have questions about what information is appropriate to leave in a report/appointment summary or note.
This video reviews when to use reports and when to use notes in Navigate.
New Summer 2021 - Meeting Type is now required for advisors when entering appointment availability, and for anyone scheduling an appointment in Navigate. Virtual (Zoom/Teams), Phone, or In-Person are the options. For advisors who are entering In-Person availability, consider offering Virtual and Phone appointments for that same time. When working remotely, only enter Virtual and Phone availability.
Video coming soon. Questions? Please contact firstname.lastname@example.org.
Creating Availability in Navigate
Sync your Outlook calendar first in Navigate to ensure you won't get appointments booked during your busy times. Then, you can create your general appointment availability in Navigate. This general availability schedule works together with the calendar sync. Students will not see your Outlook calendar or any appointment details.
For example, if an advisor has entered availability records for Mondays and Wednesdays, 10am-2pm, and Tuesdays and Thursdays, 3-5pm, Navigate will allow a student to schedule an appointment within those days/times as long as the advisor's Outlook calendar is also free at that time.
Summer 2021 Updates: Meeting Type and Personal Availability Link added to "My Availability" in Navigate. Please be sure to include these items when entering your availability. Updated videos coming soon. Questions? Contact email@example.com.
Creating Availability for Appointments
Creating Availability for Drop-ins, Appointments, or Campaigns
You can quickly search for a student or staff member in Navigate using the quick search - this is the magnifying glass in the top right corner. Enter part or all of the name, UO ID, Duck ID, or email address, and then click on the correct user.
Once you do an advanced search you can save this search. Then, access it from your home screen by clicking on the black arrow next to "My Assigned Students for [term]."
Advanced Search Explanation
Advanced Search Example
Running Reports in Navigate
For more detailed assistance and training on reports, please contact Erin McKercher at firstname.lastname@example.org.
This video was made prior to software updates, but it gives you the general idea of how to run reports in Navigate.
Please reach out with questions! I am available to meet individually or as a group. We can explore any Navigate topics you are interested in and consult on workflow and processes for your unit as well as best practices.
Advising Technology Manager